TERMS AND CONDITIONS
Welcome to Lime Health Limited terms and conditions page.
Lime Health Limited and its affiliates and suppliers provide it’s services to you subject to the following conditions. If you shop at Lime Health Limited, you accept these conditions. In addition, when you use any current or future Lime Health Limited service whether or not included in the Lime Health Limited Web site, you also will be subject to the guidelines and conditions applicable to such service or business.
These Terms and Conditions tell you the rights and obligations you have.
Please read these carefully. These Terms and Conditions do not affect your statutory rights as a consumer. The consumers statutory rights are not excluded or limited in any way in accordance with the Sale of Goods Act 1979 (as amended).
We are Lime Health Limited.
Our office is :
Lime Health Limited
Cirencester GL7 1US
Company No. 12220359
Tel: +44 (0)20 3488 4407
For any queries on products supplied by Lime Health Limited please contact Tel: 44 (0)20 3488 4407 or Contact us using the contact page on this site.
Whilst every effort has been made to ensure accuracy of information on this Web Site, the publisher reserves the right to change any specification without notice. As such, all photographs are as a guide only, and may not necessarily represent the product on offer. Customers must ensure that goods are suitable for the purpose intended. All items are subject to availability. All prices are subject to fluctuation without notice (except where a terms of business agreement has been agreed). However prices agreed at time of purchase will not change in final billing. Any sizes, capacities and dimensions quoted are approximate and for guidance only.
All Customer details are kept in strict confidence and comply with the Data Protection Act 1998.
Any questions or queries regarding the product must be asked prior to ordering. This can be done via our Contact Us page.
We reserve the right to refuse service to anyone for any reason at any time.
Buy opening an account on Lime Health web store you are entering a contract with Lime Health Limited. Payment will be made to Lime Health Limited. Dispatch of goods may be made by either our suppliers (the brands) or Lime Health Limited. If the brand is responsible for dispatch of goods then their T&C’s apply and Lime Health Limited is not held responsible.
Accuracy of information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Damaged, Defective Goods and Cancellation Rights
We supply goods that are free from defects in materials and workmanship for a period of 12 months (or longer if required by law) from the date of delivery. You should inspect the goods when you receive them for defects or damage. If you find damage or a defect you must tell us within 7 days.
Refund and Returns Policy (Unwanted Goods)
In accordance with the new European Directive on distance selling, which has been incorporated into UK law by the Consumer Protection (Distance Selling Act) Regulations 2000, you as the consumer have the right to cancel your order with us within 7 days of receiving the goods. Day one to be the day after you receive the goods. You will have to pay the cost of returning the goods to us, all other monies will be returned within 30 days date from cancellation, on the understanding that the goods are returned in the condition of which they are received. If we have not received our goods back within that time, the Regulations allows us to deduct what it would cost us to retrieve the goods from you the consumer. We will however not accept back goods that have been used.
All returned goods must be in mint condition and suitable for re-sale. All returns and requests must be authorised in advance by Lime Health Limited or an authorised representative. No out of date products may be returned unless permission is sought from the manufacturer. Goods may not be returned within three months or after twelve months from receipt by the customer. Faulty products must be returned complete in original packaging, part or loose items are not acceptable. Returns must be sent to Lime Health Limited within one month of written authorisation being received, otherwise they may not be accepted. All returns must have an authorised returns label and should be clearly addressed to:-
Lime Health Limited
Cirencester GL7 1US
Company No. 12220359
Tel: +44 (0)20 3488 4407
Customer Support and Service
For any queries on products supplied by Lime Health Limited please contact Tel: +44 (0)20 3488 4407 or use the contact page provided on this site.
Complaint Handling Procedure
The Company endeavours to respond to complaints within 7 working days. We always endeavour to handle complaints fairly and swiftly, keeping the customer fully informed about progress. Feedback on how we can improve our service is always welcome. In all cases please do not hesitate to contact us.
Lime Health Limited attempt to be as accurate as possible. Photographs, drawings, diagrams and descriptions are for guide purposes only; any sizes, capacities and dimensions quoted are approximate and also for guidance purposes only.
When you visit Lime Health Limited or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Licence and Site Access
Lime Health Limited grants you a limited licence to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Lime Health Limited. This licence does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Lime Health Limited. You may not frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Lime Health Limited and our affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilising Lime Health Limited’s name or trademarks without the express written consent of Lime Health Limited. Any unauthorised use terminates the permission or licence granted by Lime Health Limited. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Lime Health Limited so long as the link does not portray Lime Health Limited, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Lime Health Limited logo or other proprietary graphic or trademark as part of the link without express written permission.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Lime Health Limited does not sell products directly to children, but children’s products may be purchased by adults, via credit card. If you are under 18, you may use Lime Health Limited only with involvement of a parent or guardian. Lime Health Limited and its affiliates and suppliers reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY Lime Health Limited ON AN “AS IS” AND “AS AVAILABLE” BASIS. All the times we quote for delivering or collecting the goods are approximate. We will not be liable for any delays caused by circumstances beyond our reasonable control, E.g. acts of God, civil commotion, riots, flood, fire, and legislation. If you buy the goods for use in a business, we will not be liable for any indirect loss, or any loss of business or profits, savings you expected to make, wages, fees or expenses caused by the goods or any part of them breaking down or stopping working properly If the goods break down or stop working properly during a manufacturers warranty period, we will try to replace them or repair the fault as soon as reasonably possible after you have reported it and returned the said goods to us.
By visiting Lime Health Limited, you agree that the laws of the United Kingdom, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Lime Health Limited.